Earlier this month, I had a chance to have breakfast with Jamie Domenici, who asked about how small to mid-sized businesses like Elegran were leveraging technology to connect with customers in new ways.
I told her that firms like ours were successful because were were leveraging tools like Salesforce and Pardot for for process automation to become more efficient so we could become more customer-centric, which was included in the press release of Salesforce's 2016 Connected Small Business Report.
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